Privacy Statement

Privacy Policy
Last Updated: January 22, 2025

Propfoxx (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, SMS services, or other communication channels.

1. Information We Collect

We collect the following personal information:

  • Name

  • Phone number

  • Email address

This information is provided directly by you when you register on our website, subscribe to our SMS services, or contact us.

2. How We Use Your Information

We use your information to:

  • Send SMS/MMS messages to communicate about the status of your requested projects.

  • Provide customer support.

  • Send emails regarding your inquiries or transactions.

3. SMS Terms & Conditions

By subscribing to Propfoxx SMS services, you agree to receive text messages from us. SMS messages are sent to improve the overall customer experience by updating you on project or property status and other relevant information.

  • HELP: Contact us via the website contact form or call 313.486.1111.

  • STOP: Reply “STOP” at any time to opt out.

  • Message frequency: May vary. Standard message and data rates may apply.

No mobile information will be shared or sold to third parties or affiliates for marketing/promotional purposes. All opt-in data and consent will remain private.

4. Data Retention

We retain your information for the duration of the business relationship and for a reasonable period afterward, as required to fulfill legal or operational obligations.

5. Data Sharing

Your personal information including mobile phone contact information is not shared with any third parties or affiliates for marketing or promotional purposes. However, we may use third-party service providers to host data securely in the cloud or facilitate SMS/email communications. These providers adhere to strict privacy and security practices.

6. Data Security

We employ industry-standard encryption and access controls to protect your information. Please note that data security measures are implemented by our website hosting and cloud service providers.

7. Cookies and Tracking

We use cookies and analytics tracking tools to improve user experience and gather website usage insights. A cookie consent banner is displayed on our website, allowing you to manage preferences or opt out of tracking.

8. Your Rights

If you are located in specific jurisdictions such as the European Union or California, you may have the following rights under GDPR and CCPA:

  • Access: Request a copy of your personal information.

  • Correction: Request correction of inaccurate data.

  • Deletion: Request deletion of your personal information.

  • Opt-Out: Withdraw consent for communications.

To exercise your rights, please use the website contact form or call 313.486.1111.

9. International Data Transfers

As a worldwide service, your personal information may be transferred and stored in cloud servers located in other countries. We ensure these providers maintain data protection standards consistent with applicable regulations.

10. Changes to This Privacy Policy

This policy may be updated periodically. The “Last Updated” date will be revised, and significant changes will be communicated via the website or other appropriate channels.

11. Children’s Privacy

Propfoxx does not knowingly collect data from minors under the age of 13 (under 16 in some jurisdictions). Our services are intended for use by adults only.

For further details, visit our full Privacy Policy at https://propfoxx.com/privacy-policy